Business Owners Need To Focus On Building A Championship Team.

Here Are A Few Questions To See If You're Building A Championship Team.

Today we sack your entire Team including you the Business Owner. How many are you re employing tomorrow? Everyone... 75%.... 50%.... 20%.... NONE? If you've read my school of Hard Knocks Story..... I had 38 staff, 30 were the wrong people and the 8 that were the right people were in the wrong roles, plus I didn't have the knowledge or training to be running the Business.
Are you getting the results you want from your people? How are you measuring this and how frequently?
Do you use Behaviour and Personality tools to recruit the right people for the right roles within the business? Our Experience is Most Business owners recruit people they like. The problem with that is the people they like are generally the same behavioural profile as them. This means up to 75% of their team can be square pegs in round holes resulting in below average performance and high staff turnover. Back in my food businesses I had a revolving door recruitment process, as fast as I'd recruit them others would leave or I'd have to move them on. I had no recruitment process and simply got the staff I desired. If I could of run the business without them I would have. I had 38 staff watching me do all the work..... any wonder I was working up to 120 hours a week.
If we asked your current team as a group to rate the performance of you and your business in the following 8 areas, how would they rate you? Good, OK or Poor
Ability to Plan?
Ability to Lead and Manage?
Ability to Create a Harmonious and friendly team?
Ability to Communicate?
Ability to create a fun atmosphere?
Ability to Train?
Ability to enthuse?
Ability to properly reward?
Do you have a clear organisational chart with job descriptions and procedures for each role?
Do you presently have active malicious gossip within the business?
How would you rate the general morale of the business?
How does the business operate in your absence? Better, worse..... not at all?

By answering these questions honestly you'll be able to rate how you are tracking building a Championship Team. Remember, TEAM is one of the 4 Frustrations impacting Business Owners Globally and most Businesses have plenty of work to do.

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Our Team Has Grown The Business To Amazing Levels

"Since starting our Coaching we have expanded from Sydney to all along the eastern seaboard. We have a team of 24 and own 3 commercial premises we work from today. We have a management team in place with one of the owners cutting back to 3 days per week to assist his family. Turnover grown from $1.5m to $7m and a profit most people dream of having!!"

Sydney Sign Company

Our Management Team Run The Business

"We have put a management team in place to run the business and purchased our own commercial warehouse that has increased by $500k in 4 years"

Sydney Plumbing Co

Recruitment System in place..

"With Steve & Bruce's guidance we created and implemented their 10 part system. We have taken all the guesswork out of recruiting and now just follow a proven system adapted to our business. The guys emphasised that there is nothing more expensive and stressful than a MISS HIRE. We have experienced that on a few occasions over the years. Now rather than just picking the best applicant of the bunch, we will repeat the process until we get the RIGHT APPLICANT. Our existing team are involved in the process to ensure the new team member is the right fit for everyone."

Doug & Judy, Catering Co, Fitzroy Victoria

Wow DiSC is a Game Changer

My wife and I completed a DiSC and Recruitment session with Bruce and Steve. Whilst the entire program was awesome, being introduced to the DiSC Behavioural Analysis for us was a game changer. We learnt so much about ourselves and the kids but quickly realised what a mess the team was. We identified that we had 7 of our team in the wrong roles and we had 3 others that probably shouldn't have been recruited in the first place. Was it any wonder the team as a whole were struggling. The next step was to have all team members complete a DiSC Profile and then attend a DiSC Workshop. As a result, it's as if we have a completely new team. Everyone understands there is no right and wrong profile and a successful business needs all 4 behaviour types in the right roles to build a Championship Team.

Judy & Glenn, Reception Centre, Gippsland VIC

Understanding The Cycle Of Business

Yes, there is a Cycle and it applies to EVERY Business and goes in one direction only. For Business Owners that don't understand this simple concept they will be trying to be everything in their Business.

The role of the Business Owner is support the Team. That means Recruiting the right people, Training them and Retaining them.

The role of the Team is to support the Customer with awesome Customer Service.

The role of the Customer is to support the Business by returning, re purchasing, referring new customers.

The role of the Business is to reward the Owner with Profit.

A Little More On The Cycle Of Business

If you the business owner is flat out looking after the business AND the customers AND the team, then you hold the sole responsibility for running every aspect of the business. This is why many business owners feel over whelmed or over committed, plus see their team as under committed because of the favourite business owner statement "it’s hard to get good staff’’’.

Actually, the team HARDLY EVER take over responsibility for looking after Customers until the Business Owner trusts them and trains them and gives them the task of doing it... all of which is part of unravelling this model!

Likewise, when a business educates their Customers to understand why they receive great value from dealing with their business... and they actually deliver on it (!), Customers will look after that Business by paying on time, finding referrals and not challenging prices etc. Without this assistance from Customers, the Business Owner will be run ragged looking after their Team, their Customers and their Business.

Yes, we understand as a business owner when you start out you need to have a generalist role and do everything, as the business matures and the roles become more specialised. So when the model is working the Business owner looks after the team, the team look after the Customer and the Customer looks after the Business and the business looks after the owner.

Sounds GREAT!

But here is why the model in most cases doesn’t work... Many business owners have more like a glorified job than a business and most wouldn’t dream of letting their team deal with their customers’.

Plus, most business owners aren’t clear on what they want from their business except make more money, have less stress and work less hours. Most owners cycle is ‘do the work’ ‘chase the work’ ‘do the work’ and so on... therefore the cycle wouldn’t work.

What we found was that by superimposing other models onto the cycle of business the solutions became clear. What resulted was the ladders, the rungs and the rung labels showed business owners at what stage they were at and the development steps to the Cycle of Business and BEYOND. Combining that with the 46SixtyOne Formula and you have the Unlimited Business Growth Accelerator Program.

If you are like most business owners, what you are reading and viewing on our site may be new to you. That's GREAT! You can schedule a Free Call with Bruce or Steve to discuss your business specifically. Just click the link below and select a time that works for you.